FAQ - BeeBrisk Supply Chain

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Frequently Asked Questions

Find answers to common queries about our services, processes, benefits, and support to ensure a seamless experience with us.

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Feel free to reach out; we’re here to assist with any questions or concerns you have.

What is BeeBrisk Supply Chain Solutions Pvt Ltd?

BeeBrisk has been formed with a vision to transform the logistics eco-system for Indian MSME segment by providing basic and value-added services to support in their growth. We offer comprehensive suits of 3PL and 4PL logistics services which are affordable, transparent, technology enabled and provides source of competitive advantage. We aim to take full responsibility of our clients’ logistics operations, including bringing continuous efficiency and innovation, while they focus on what is core for their products and services.

How does it work?

BeeBrisk brings reliable logistics partners for businesses and takes comprehensive responsibility to ensure safe, timely, transparent and cost-effective delivery of cargo or items. We have tie-up with regional and pan-India expert transporters for logistics, goods in transit insurance coverage, system driven operations with minimal paper documentation aligning to sustainability/ ESG requirement.

What are the benefits of BeeBrisk Supply Chain Solutions Pvt Ltd?

Below are few key benefits of engaging BeeBrisk and their experts

Proactive Transparency & Visibility (Tech enabled business)
Verified Partners with proven expertise
Minimized risk -Insured
Value delivered with Optimized Cost (Value Vs Services)
Reliability with extensive coverage
ESG focus with reduced climate impact

What is the benefit of working with BeeBrisk when company can directly work with logistics partners?

The prices of logistics partners for BeeBrisk are based on customer demand/ load. Given that we aggregate loads from multiple clients, our rates turn-out to be much cheaper than the rates when working directly with these partners due to volume benefits. In addition, BeeBrisk provides value-added services with enhanced overall customer service experience, reliability and sustainability. BeeBrisk provide a dedicated account service manager to take care of all your needs.

Can BeeBrisk work with my current/ recommended transporter and help reduce cost?

BeeBrisk can definitely explore working with your recommended transporter only after they qualify as per our criteria of reliable service and agree to follow norms of safety, compliance and our core values. They have to pass through the “BeeBrisk Vigilante” due diligence.

How do you assure the quality of the logistics partners?

BeeBrisk Vigilante has 20 pointers evaluation system to on-board any logistics partner which constitutes of some tangible and intangible parameters. These pointers broadly cover aspects related to safety, track records, compliances, fleet aging, operational processes, IT enablement, Drivers, Maintenance Policy and staff competency. These are evaluated based on physical visit, data and references.

What types of services are available with BeeBrisk Supply Chain Services Pvt Ltd?

BeeBrisk covers end to end services with focus on following

Full Truck Load, Part Truck Load
Specialized, over dimensional and project cargo
Warehousing
Logistics As a Service which includes planning, identification of transporters, managing complete or partial transportation for company, tracking and performance dashboard etc

What commitment does BeeBrisk provide for its logistics services?

Our commitment is towards hassle free transportation for clients with quick resolution of issues/ risks if any.

How are volumetric weight and charged weight calculated?

Volumetric weight is calculated by multiplying volume with CFT (varies across logistics partners). Charged weight is the maximum of actual weight and volumetric weight.

What is transit insurance?

Transit insurance covers losses up to ₹ 20 lakhs invoice value + freight charges as per shipment for door pickup & delivery bookings due to an item being lost or damaged in transit.

What product categories are covered under transit policy?

Covered: Bagged agricultural products, apparel, automotive parts, pharma products, electrical or mechanical equipment, packed food products, furniture etc
Not covered: Batteries, ceramic items, chemicals etc

For a detailed list, please review the policy document carefully. We shall also inform before loading if the goods will be covered or not.

How do I raise an insurance claim request?

Please reach out to us at info@beebrisk.in for any insurance claim request.

When can a claim request be raised?

Claim requests can be raised within 3 days after order delivery, with proper remarks on POD. Details of claim initiation and processing are available in the policy document.

What is minimum deductible under the transit policy?

Minimum deductible is a mandatory charge levied by an insurance company. It is deducted during every settlement claim. Details of minimum deductible and other terms and conditions are available in the policy document.

What are the claim settlement timelines for transit policy?

After submission of final documents and survey report.

Up to ₹20,00,000 (rupees twenty lakhs): 10-12 working days

This timeline is indicative and may vary on a case-to-case basis. BeeBrisk will help in expediating the claim settlement process with the insurer.

Can all claims be settled?

No, the insurer has a well-defined set of rules to ensure a successful settlement. The insurer has the right to deny claims if there is any deviation from the set terms and conditions. It is the responsibility of the customer to ensure that all conditions are adhered to. Detailed terms and conditions will be made available. Please ensure you review them carefully. BeeBrisk will support in adherence to the conditions however ultimate accountability will be with customer.

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